Financial Services Guide
1. Issue Date
1st November 2018
2. Purpose and Contents of this Financial Services Guide (“FSG”)
This FSG is designed to provide you with important information regarding our services prior to providing you with a financial service, including the following:
- Who we are & how you can contact us
- What services we are authorised to provide
- How we are remunerated for these services
- Any (potential) conflicts of interest we may have; and
- Our dispute resolution process.
If you would like further information, please ask us.
3. Name of Service Provider
The Service Provider is Capital Dynamics (Australia) Ltd ABN 53 129 846 260 (“CDAL”).
4. Australian Financial Services Licence (“AFSL”) authorisations & services provided
CDAL holds an AFSL [Number 326283] and is authorised to provide general advice and dealing services to retail and wholesale clients in relation to the following products:
- Basic deposit products.
- Foreign exchange contracts.
- Government debentures, stocks and or bonds.
- Interests in our own registered managed investment scheme.
We are also authorised to operate a registered managed investment scheme, the i Capital International Value Fund ARSN 134 578 180 (the “Fund”) which holds financial assets (cash and shares).
5. Contact details
Capital Dynamics (Australia) Ltd
Level 1, 61 York St
Sydney NSW 2000 Australia
Email : email@example.com
Website : www.capitaldynamics.com.au
6. Nature of Advice provided
CDAL only offers clients general advice in relation to client investment in the Fund.
We are obliged to warn you that we will only provide you with general advice, which does not take account of your objectives, financial situation or needs. Therefore, you are required to ensure that you obtain prior advice regarding the suitability of our products and services for your personal financial needs, objectives and circumstances, from a licensed professional.
While CDAL believes the general advice and information we provide is accurate and reliable, neither CDAL nor its directors, officers, employees, contractors or associates assume any responsibility for the accuracy and completeness or currency of that advice and information.
CDAL shall not be responsible for any loss arising from any investment based on a perceived recommendation. Notwithstanding anything to the contrary (not even if specifically stated), no publication (including possible recommendations) shall be construed as a representation or warranty (either express nor implied) that the recipient will profit from investing in the Fund.
7. Method of providing financial services
You should refer to our Product Disclosure Statement (“PDS”) to confirm how to invest in the Fund or otherwise provide instructions.
CDAL will provide clients with our PDS and an application form prior to investing in the Fund, which contains important information regarding the features, benefits, risks and fees applicable, and should be read carefully to enable you to make an informed decision prior to investing.
9. Professional Indemnity Insurance
In compliance with s912B of the Corporations Act and ASIC RG 126, we maintain professional indemnity insurance in connection with the financial products and services we provide, including any claims in relation to the conduct of our former representatives/employees.
10. Our record-keeping obligations
CDAL will seek to ensure that comprehensive and accurate records of all client transactions and advice provided, are properly maintained.
11. Who do we act for?
CDAL is responsible for the financial services provided to you under its Australian Financial Services Licence, and does not act on behalf of any other financial services licensee.
12. Remuneration, commission & benefits expected to be received by CDAL for provision of our financial services
CDAL earns management fees and performance fees in relation to the operation of the Fund. These are detailed in the PDS which you will receive prior to investing, and are in accordance with the Fund’s Constitution.
Representatives of CDAL who provide you with general advice or transaction execution receive salaries only, and do not receive commissions.
13. Disclosure of any relevant conflicts of interest
Subject to disclosures in our PDS or other transaction documents, we do not have any relationships or associations which might influence us in providing you with our services.
14. Dispute Resolution
CDAL has an internal dispute resolution process in place to resolve any complaints or concerns you may have quickly and fairly. Any complaints or concerns should be addressed to the General Manager at CDAL, who will respond to your complaint within 7 days and seek to resolve your complaint within 45 days or such further period that may reasonably be required given the nature of the complaint.
If you are dissatisfied with the outcome, you will then have the right to lodge a complaint with the Australian Financial Complaints Authority [Tel: 1800 931 678 or email firstname.lastname@example.org ], the approved external dispute resolution scheme, of which CDAL is a member.